Refund policy

Replacements Only

We currently offer replacements only and do not provide refunds.

As our products are limited collector items prepared specifically for each order, we are unable to accept returns for change of mind, incorrect purchases, or personal preference.

Damaged or Defective Products

If your order arrives damaged or there is an issue with the product, replacement requests must be made within 7 days of delivery.

To help us process replacement requests fairly and efficiently, customers must provide:

• Clear photographs showing the damage

• An unboxing video recorded from the moment the package is opened

These requirements help us verify shipping-related issues and ensure genuine claims are resolved as quickly as possible.

Our Commitment

Every Race Box is designed, assembled, and packed with care by Formula One fans who want to create something we'd proudly display ourselves.

Our goal is to deliver quality experiences to fellow fans, and we'll always do our best to make things right if something goes wrong.